F&B Technology That Works the Way Your Team Does
Singapore restaurants and cafes are already on WhatsApp. We build AI-powered systems on top of the tools you already use — so your team manages reservations, orders, and reviews without switching apps.
Challenges We Solve
Common operational problems in the f&b sector that we know how to fix.
01.Bookings Fall Through the Cracks
Reservations come in via WhatsApp, Instagram DMs, phone calls, and walk-ins — with no central system to track them. Overbooking and missed bookings during peak periods are routine.
02.Staff Spend Hours on Admin
Copying guest details from WhatsApp into spreadsheets, manually chasing reviews after checkout, and cross-referencing guest history from memory — all taking time away from operations.
03.No Way to Collect Reviews Systematically
Happy guests walk out the door and the review is never captured. Review collection is an afterthought, done manually when staff remembers.
04.Tech Solutions That Are Too Complex or Expensive
Enterprise POS systems cost tens of thousands and require staff training. Most F&B tech isn't designed for Singapore's mix of dine-in, takeaway, and delivery.
How We Help
Technology solutions built for f&b businesses — not adapted from generic enterprise software.
WhatsApp AI — Reservations on Autopilot
Our WhatsApp AI product handles availability checks, captures guest details in natural language, confirms bookings, and triggers review requests on checkout — all from a single WhatsApp number.
See WhatsApp AIGoogle Sheets as Your Command Centre
No expensive CRM needed. Every booking and guest detail syncs automatically into your existing Google Sheet. Approve a row, and the guest gets their confirmation via WhatsApp instantly.
Automated Review Collection
On the day of checkout or visit, the system sends a friendly review request via WhatsApp, parses the guest's rating, and writes it back to your sheet — zero manual follow-up.
Custom F&B Operations Apps
Staff rostering apps, inventory tracking tools, or customer loyalty programs built specifically for your outlet — integrated with your existing POS or run standalone.
See Custom App DevelopmentReal Projects, Real Results
See how we've applied these solutions for actual clients.
Frequently Asked Questions
Common questions from f&b businesses we work with.
Can you integrate with my existing POS system?
Yes, for POS systems with open APIs (such as Square, Lightspeed, or custom setups). We can pull order data into your WhatsApp AI workflow or push booking data into your POS. For closed systems, we can work with exports.
How does WhatsApp ordering and reservations work for F&B?
Guests send a WhatsApp message to your business number. An AI bot greets them, checks availability, collects the booking details in natural language (no forms), and sends confirmation. You see everything in a Google Sheet or dashboard and can approve or flag bookings with a single cell edit.
Is this suitable for small cafes, not just big restaurants?
Yes — our WhatsApp AI is specifically designed for SMBs. There's no app for guests to install, no expensive hardware, and setup takes days not months. We've deployed it for operations as small as a single-outlet homestay.
What happens when a guest wants to speak to a real person?
The AI detects when a query falls outside its scope and routes the conversation to a human — with the full chat context already visible in WhatsApp, so your team doesn't have to ask the guest to repeat themselves.
Ready to modernise your f&b operations?
Tell us about your business and we'll map out what's possible — no sales pitch, just a straight conversation about what tech can realistically do for you.